Contact

Pick the channel by subject. We reply on business days.

Support

Usage questions, a problem with a file or with a QR code: [email protected]

Before writing, it is worth checking the Help Center. Questions about supported formats, plan limits and data sources are already answered there.

Sales and company plans

For team plans, contracts, invoicing or volume above 500 files: [email protected]

Privacy and personal data

Requests to access, correct or delete your data, and any data protection matter: [email protected]

What we collect and how long we keep it is described in the Privacy Policy.

What to include in your message

The more specific the request, the fewer rounds it takes to solve it. When the subject is a problem with a page, it helps a lot if your message includes:

• The link to the published file, or its name in your library
• What you expected to happen and what happened instead
• Which browser and which device you saw the problem on
• If the file came from an AI tool, which one generated it, and whether it is a single file or a .zip

If the page is password-protected, do not send the password by email. We will ask for what is needed through the right channel.

Press

Materials, data and interviews: [email protected]